Hitcast platform is rich of features and can address a wide range of different needs in different type of customers.
Corporate communication
Hitcast is the perfect solution for support business process communications needs:
- Multisite company can take advantage of a secure, strong and distributable communication platform.
- Advanced features and integrated collaboration can efficiently support operative meeting, reducing or eliminating the most common reasons to travel
- Productivity, quality of life and costs are optimized, granting an immediate return of the investments.
- Previously existing meeting room equipped with videoconference devices can be upgraded saving investments and improving functionality.
- Hitcast meeting rooms can be used to communicate and collaborate with local and remote clients, no matter if they are other meeting rooms or standalone PCs
- Group organization allow to distribute widely in the company the Hitcast client, maintain separated different organization areas, or representing the organization hierarchy.
- Commercial department with distributed sales force can improve the communications among managers and directors or sales managers and sales support teams getting better control on the business process, improving speed of action and reducing costs.
- 128 kbps of bandwidth is sufficient to collaborate whit a remote PCs connected even with broadband wireless network.
- Direct communication with a specialist sharing technical documents or application can improve the customer perceptions of the company professionalism.
- Service providers can realize a real private and professional community:
- Staying in contact whit customers and fast communicate with them through chat
- Improving reactivity in answering to their needs, involving on the fly the key persons in a key moment.
- Demonstrate advantaged usage of technologies
- Provide the Hitcast as a service to your customers
Insurance and Banking
Communication infrastructures in Insurances and banks are always complex and challenging projects. Security, privacy and control, in this business, are pushed at maximum level of the technologies capabilities.Hitcast satisfy these requirements natively, and finance organization can take lot of advantage:
- Analyst can communicate every days with the sales departments, even recording the event.
- Bank and Insurance officers can call for an immediate meeting a colleague to better answer to a customer request, improving the customer experience.
- Employees training program can be improved building a training courses library
- H.323 integration allow Hitcast users to attend conference and training provided form external organization over traditional technologies.
- Management communication to partner and collaborators can be easily realized with a Hitcast conference reducing costs and allowing interaction of remote attendees.
- IT department will have complete control over user profiling, network usage, and application integrations.
HR training and selection
Hitcast can support efficiently the HR management:
- Using Hitcast Light Client, candidate can be interviewed in remote. The meeting can be recorded and internally submitted to the decision makers, saving time and travel costs.
- Complex, interactive and collaborative training can be executed with a real human to human interaction.
- Basic training can be recorded and replayed whenever required.
Tele support and control
Hitcast client not only offer advanced communication and collaboration features. It provide a useful and reliable way to access remote systems. This feature can be used with advantage in used in many situations:
- Customers support: IT support teams can be contacted by the remote users in audio and video. They can take control of the remote desktop and remain in contact with the user in audio and video. Support operation are easier and cheaper.
- Remote monitoring: remote unattended PCs can be equipped with PTZ camera and configured for auto answer. When needed, they can be invited to a meeting. Inviting users can take control of the remote device, control the PTZ camera and communicate in audio with local personnel.
E-learing
Hitcast is the perfect solution for E-learing:
- An Hitcast conference is the better way to support unlimited number of e-learning attendees. Every attendee can “rise his hand” and submit a question to the teacher in audio or audio and video.
- Desktop sharing allow the teacher to used slides and document to support the lesson.
- Pooling system integrated in the Hitcast platform grant the teacher to easily check the lesson comprehension
- Recoding feature allow the attendee to play back the lesson in any moment.
Tele-work
Tele-work and home working are some of the vertical application that Hitcast can support natively.Remote workers are always in touch. Audio and Video communication allow cheap and immediate contact and deep activities audit can provide detailed presence information.Integrated secure file transfer grant the possibility to send document to remote workers even if they are connected over unsecure network infrastructure.
Telemedicine
Hitcast support natively the advanced telemedicine’s requirements:
- Secure and reliable infrastructure fully integrated with the hospital IT
- Integration in traditional videoconferencing infrastructure to save investments
- Privacy proof
- Full HD 1080p video quality
- PTZ camera control to optimize the shot in the remote site
- Remote desktop/application sharing to support diagnostic image analysis
- Remote desktop/application control to drive remote diagnostic applications
- Easy to install and use
- Self maintained client
- Easy integration with other medical applications
Hitcast is already been used in advanced hospital for remote execution of specific assessment on patient leaving in remote area far away from the equipped hospitalsWith the same Hitcast technologies a simple PC or a equipped cart can be used in geriatric ward to assist at home remote patients.